1. Introduction
Welcome to Viva Mentor Pro. These Terms and Conditions govern your access to and use of this website and any digital products, online courses, content, and related services offered through it.
By using this website or purchasing any course or digital product, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use the website or purchase any services.
2. Company Information
This website is operated by:
Vivabook ltd
Email: [email protected]
Registered address: Bulgaria, 4001 Plovdiv, 24 Belitsa str.
Tax / company number: BG204204746
3. Services
Viva Mentor Pro provides online educational content, digital courses, and related informational materials.
All products sold through the website are digital unless explicitly stated otherwise.
4. Eligibility
You may use this website and purchase products only if you are legally capable of entering into binding contracts under applicable law.
If you purchase on behalf of a business or another person, you confirm that you have authority to do so.
5. Account and Access
To access certain courses or content, you may be required to create an account and provide accurate information.
You are responsible for:
- keeping your login credentials confidential;
- all activity under your account;
- ensuring your account information remains accurate.
We may suspend or terminate access if we reasonably believe there has been misuse, unauthorised sharing, fraud, or breach of these Terms.
6. Digital Products and Course Access
After successful payment, access to the purchased digital course or product will normally be provided electronically.
We reserve the right to update, improve, reorganise, or discontinue parts of the course content or platform where reasonably necessary, including for maintenance, legal compliance, or quality improvement.
7. Prices and Payment
All prices are displayed on the website in the stated currency and are subject to change at any time before purchase.
Payments are processed through third-party payment providers. We do not store full payment card details on our own servers unless explicitly stated otherwise.
You are responsible for any applicable taxes, fees, or charges required by law, unless stated otherwise at checkout.
8. No Guarantee of Specific Results
Our courses are educational and informational in nature. We do not guarantee any specific personal, parental, emotional, professional, or financial result from using the website, the courses, or the content.
Individual outcomes depend on many factors outside our control.
9. Refunds and Right of Withdrawal
Because the products offered on this website are digital products and online courses, access may begin shortly after purchase.
To the extent permitted by applicable law, purchases are final and non-refundable once access to the digital content has been provided or the course performance has begun.
However, nothing in these Terms excludes or limits any mandatory consumer rights that apply under the law of the customer’s country or the law otherwise applicable to the contract.
Where required by law, and especially where digital content is supplied immediately, the customer may be asked during checkout to expressly consent to immediate performance and acknowledge that any statutory right of withdrawal may thereby be lost.
10. Intellectual Property
All content on this website, including course materials, videos, texts, graphics, branding, downloads, and design elements, is owned by or licensed to Viva Mentor Pro and is protected by copyright, trademark, and other intellectual property laws.
You may not:
- copy, reproduce, republish, upload, distribute, sell, sublicense, or share course content;
- record, download, or redistribute videos except where expressly permitted;
- share account access with others;
- use the content for commercial purposes without prior written permission.
11. Permitted Use
You may use the website and purchased materials only for your own personal, lawful, non-commercial use, unless expressly agreed otherwise in writing.
12. Prohibited Conduct
You agree not to:
- misuse the website;
- attempt unauthorised access to accounts, systems, or data;
- interfere with site security or operation;
- upload malicious code;
- impersonate another person;
- use the content in a misleading, unlawful, or infringing manner.
13. Third-Party Services
The website may contain links to third-party services, platforms, or payment providers. We are not responsible for the content, policies, or practices of third-party websites or services.
14. Disclaimer
The content provided through this website is for general educational and informational purposes only. It is not legal, medical, mental health, psychiatric, or financial advice, and should not be treated as such.
If you require specialist support, you should seek advice from a qualified professional.
15. Limitation of Liability
To the maximum extent permitted by law, Viva Mentor Pro shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to the use of the website, the courses, or the inability to access them.
Nothing in these Terms limits liability where such limitation is prohibited by applicable law.
16. Suspension and Termination
We may suspend or terminate access to the website or to purchased content where necessary to protect the platform, enforce these Terms, investigate misuse, or comply with legal obligations.
17. Changes to These Terms
We may update these Terms from time to time. The updated version will be published on this page with a revised effective date.
18. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of [insert governing country], unless mandatory consumer protection laws require otherwise.
19. Contact
For questions about these Terms, please contact:
Email: [email protected]